====== Reporting & Analytics ======

===== Reporting Hub =====

The main **Reporting System** (''admin/reportingSystem.php'') is the entry point for all admin-level analytics. From here you can access all report types.

===== User Analytics =====

**User Analytics Charts** (''admin/userAnalytics-charts.php'') provides visual dashboards including:
  * Daily and weekly active users
  * Lesson views over time
  * Quiz submission volume
  * Badge issuance rates
  * New registrations

===== Skill Gaps (Org-Wide) =====

**Skill Gaps** (''admin/skill-gaps.php'') shows an organisation-wide view of career role selections and coverage:
  * Most-selected target roles across your organisation
  * Content coverage per role — how many linked lessons exist
  * Learners with no target role set

Use this to identify where to commission new content.

===== Training Effectiveness =====

**Training Effectiveness** (''admin/training-effectiveness.php'') measures learning impact by comparing pre/post quiz scores:
  * Select a lesson or course with a paired quiz
  * View: average score improvement, distribution of gains, learners who showed regression
  * Export as CSV for reporting to stakeholders

===== SLA Dashboard =====

**SLA Dashboard** (''admin/sla-dashboard.php'') tracks service level agreement performance:
  * Open items breaching or at risk of breaching SLA targets
  * KPIs: average resolution time, breach rate, escalation rate
  * Filter by collection, assignee, or time period

===== LMS Rule Analytics =====

**LMS Rule Analytics** (''admin/lms-rule-analytics.php'') shows the performance of your automation rules:
  * Total rule executions per rule
  * Success and failure rates
  * Dead-letter queue size (failed executions awaiting retry)
  * Click a rule to drill into individual execution logs

See [[admin:automation|LMS Rules & Automation]] for rule management.

===== Storage Report =====

**Storage Report** (''admin/storage-report.php'') shows current upload usage:
  * Storage used per organisation
  * Quota remaining
  * Largest uploaded files

===== Metrics Dashboard =====

The **Metrics** page (''system/metrics.php'') provides an executive-level view:
  * Total registered users
  * Monthly active learners
  * Total lessons and materials
  * Badge issuance totals
  * Platform health indicators

===== Analytics Audit =====

The **Audit Analytics** dashboard (''system/analytics-auditcronpre.php'') gives session-level engagement analysis:
  * Page views by section
  * Most-visited lessons and materials
  * Search query analysis
  * Bounce and depth metrics by user segment

Navigate to **System → Analytics** for the full analytics suite.