https://leastsoftware.com/docs/ 2026-06-03T11:26:38+00:00 https://leastsoftware.com/docs/ https://leastsoftware.com/docs/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2026-05-18T06:38:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://leastsoftware.com/docs/doku.php?id=support:email&rev=1779086313&do=diff Email Troubleshooting Email Not Arriving Step 1 — Check spam/junk folder Most “missing email” reports are resolved here. Ask the recipient to check their spam folder and whitelist the sender address. Step 2 — Verify SMTP settings Admin → System Settings → Email Configuration: text/html 2026-05-18T06:38:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://leastsoftware.com/docs/doku.php?id=support:errors&rev=1779086313&do=diff Common Error Messages Blank White Page (No Error Shown) Most likely cause: A PHP parse error caused by unescaped double quotes inside a double-quoted PHP string. Example of the problem: echo "<th scope="col">Label</th>"; // WRONG — breaks the entire page text/html 2026-05-18T06:38:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://leastsoftware.com/docs/doku.php?id=support:faq&rev=1779086313&do=diff Frequently Asked Questions For Administrators Q: How do I reset a user's password? Admin → Users → search for the user → open their profile → Send Password Reset Email. The user receives a time-limited reset link. You can also set a password directly from the profile page. text/html 2026-05-18T06:38:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://leastsoftware.com/docs/doku.php?id=support:login&rev=1779086313&do=diff Login & Account Issues Forgotten Password Learner self-service: * Go to the login page → Forgot Password * Enter the registered email address * Click the reset link in the email (valid for 24 hours) * Set a new password Admin reset: * text/html 2026-05-18T06:38:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://leastsoftware.com/docs/doku.php?id=support:lti&rev=1779086313&do=diff LTI Troubleshooting Launch Flow Recap A successful LTI 1.3 launch follows this sequence: * VLE (Platform) sends user to LEAST OIDC initiation endpoint * LEAST stores state, redirects browser to VLE's OIDC auth endpoint * VLE authenticates user, POSTs ID Token (JWT) to LEAST launch endpoint text/html 2026-05-18T06:38:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://leastsoftware.com/docs/doku.php?id=support:scorm&rev=1779086313&do=diff SCORM & xAPI Troubleshooting SCORM Package Doesn't Show as Complete Check 1 — The package calls Finish/Terminate SCORM 1.2 packages must call LMSFinish(“”) before closing. SCORM 2004 packages must call Terminate(“”). If the package closes the window/tab without calling these, the completion is never committed. text/html 2026-05-18T06:38:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://leastsoftware.com/docs/doku.php?id=support:start&rev=1779086313&do=diff Troubleshooting & FAQ Contents * Frequently Asked Questions — common questions from admins, educators, and learners * Common Error Messages — blank pages, PHP errors, permission denied * Login & Account Issues — forgotten passwords, locked accounts, MFA problems * LTI Troubleshooting — launch failures, invalid state, JWKS errors